Privacy policy

Who we are

At ISKCON Leicester, we are committed to maintaining the trust and confidence of our visitors to our centre.  In particular, we want you to know that ISKCON Leicester is not in the business of selling, renting or trading personal information such as contact information (telephone/email lists) with other companies and businesses for marketing purposes.

In this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Why we collect private information about you

The International Society for Krishna Consciousness (ISKCON) Leicester is a not-for-profit organisation that is dedicated to propagating a consciousness of Krishna and related spiritual knowledge throughout Leicester and its neighbouring areas.  This means we embark on a number of different projects to educate all people in the modes of spiritual life in order to ascertain the imbalance of values in life and to achieve real unity and peace in the world.  Projects we embark on include the publication and distribution of periodicals, books and other writings dedicated to the personality of Krishna; the development of temples, schools, farms, restaurants, education centres and festivals to celebrate a Krishna conscious lifestyle; the distribution of food to the needy. 

We collect information about people to allow us to communicate with them, to introduce them to our organisation and to inform them of the work we do. 

We do not use the information in any way other than in the furtherance of our objects and purposes. 

We might also use your information for the following purposes: 

• for the immediate reason for which you have provided it to us (for example, to enable us to process your request, payment, registration, subscription, etc.);

• to maintain contact with you about our work, to report to you about our work, or to encourage you to learn about what we do; and 

• any other purpose directly related to our work and for which you have provided consent (where it is reasonably required by law). 

We don’t rent, sell or exchange your information. 

Sometimes we may be legally required to disclose your information, for example, to government departments. 

We may also sometimes share non-personal, non-sensitive and de-identified information with other ISKCON UK Centres and/or research organisations. 

Types of data we collect

Website Cookies

Our websites use cookies to collect information.  This includes information about browsing and purchasing behaviour by people who access our websites.  This includes information about pages viewed and the customer journey around our websites. Detailed information is set out in our Cookie Policy.

Google Analytics

When someone visits www.iskconleicester.org we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. 

Wifi

When you use ISKCON Leicester Wi-Fi we may collect data about:

a) your device;

b) the volume of data which you use;

c) the websites and applications which you access; and

d) your usage by access time, frequency and location.  

Mailing Lists

As part of the registration process for our mailing list, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing either our data protection controller Sandeep Patel (info@iskconleicester.org) or our data protection officer Laurynas Mikalauskas (it@iskcon.london).

We use a third-party provider, Squarespace to host our website. For more information, please see Squarespace’s privacy notice.

Ticketing Data

When you purchase a ticket (or tickets), merchandise and, patronship through the ISKCON Leicester or online, your name, address data, email and contact number will be stored in our Database system, CiviCrm. You may, of course, purchase a ticket (or tickets) in person without supplying the aforementioned personal data. Please be assured that we do not share your personal details with any other company without your consent.

Third Parties

We may share anonymised personal information with other organisations, particularly Historic England and ISKCON UK, who use this to analyse our audience development programmes, ticket sales and self-generated funding to understand the impact on our volunteer sector.

Health Information

As part of our services, we may collect health information (such as your medical history to determine your eligibility to participate in certain initiatives/activities). 

When collecting health information from you, we will obtain your consent to such collection and explain how the information will be used and disclosed. 

If health information is collected from a third party (such as from your doctor), we will request your permission to so and inform you that this information has been collected and will explain how this information will be used and disclosed. 

We will not use health information beyond the consent provided by you unless your further consent is obtained or in accordance with one of the exceptions under the Privacy Act or in accordance with another applicable law. 

If we use your health information for research or statistical purposes, it will be de-identified if practicable to do so.  

Links to other websites

Our website may contain links to third party websites, and third-party websites may also have links to our website.  Our privacy policy does not apply to external links or other websites. The operators of other websites may collect your personal information.  We encourage you to read the privacy policies of any website you link to from our website

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection controller Sandeep Patel [info@iskconleicester.org]

Securing your information

We take reasonable steps to ensure the security of personal and sensitive information we hold and to protect it against loss, misuse or unauthorised access, destruction, use, modification or disclosure. 

Our IT systems are password protected and comply with applicable security standards. Only authorised personnel are permitted to access these details.

It is our policy to: 

• permanently de-identify personal information where reasonable and possible; and

• destroy personal information once there is no longer a legal or business need for us to retain it. 

Changes to this Privacy Notice

The Policy was last updated May 2021